As a Senior Staff UX/UI Designer at Stryker, I led the design of a major platform expansion enabling external Physical Therapists to access OrthoLogIQ and MotionSense. I owned the permissions model, invitation and onboarding flows, and cross platform workflow definition end to end - allowing PTs to support patients remotely, improving recovery outcomes while reducing clinician workload.

Impact & Key Results

Patients were 54% more likely to remain active with their exercises after 30 days when PTs updated recovery plans

👥 I enabled secure, patient-invited PT access across both platforms for the first time.

🔄 I reduced surgeon and clinician administrative workload by enabling shared care responsibilities between surgeons and PTs

🔐 I designed a privacy first access model giving patients control over PT visibility and permissions

📈 I delivered a successful MVP establishing the foundation for future PT-facing features and billing workflows

 

Challenge

Patient compliance was a persistent challenge… many didn’t stick to their recovery plans, especially once they left the clinic setting.

Clinicians were too busy to update exercise routines regularly, and independent PTs had no access to the platform. Without ongoing guidance from PTs (who were often the most hands on support in recovery), patients were left disengaged - creating a critical care gap that impacted long term outcomes.

This project involved introducing a new user type (external PTs) into a clinically sensitive system, requiring careful consideration of privacy, permissions and clinician oversight.


Solution

I designed a secure, patient driven invitation flow, allowing MotionSense users to invite their PTs to OrthoLogIQ. Once verified, PTs could view recovery data, edit exercise plans, and track progress - while clinicians retained data oversight and access control.

The experience was built with scalability and data privacy in mind, aligning design, dev and regulatory constraints over 9 agile sprints.

  • My Role: Senior Staff UX/UI Designer

  • I owned the strategic UX direction for PT Access, including defining the highest risk user model, shaping the permissions architecture, and driving MVP scope decisions.

  • Team Composition: Remote Developers, User Researcher, Marketing, Product Managers and QA/Test Engineers.

  • Timeline: January 2023 - May 2023: Approx 4.5 months (9 sprints)

 
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